Refund Policy

At Tomsawyer Technologies Pvt. Ltd., we are committed to delivering high-quality services and products to our customers. This refund policy outlines the circumstances under which we will issue refunds for charges made through our platform.

Refund Eligibility:

Customers may be eligible for a refund under the following circumstances:

  • Charges Made in Error: If you were charged for a service or product that you did not receive, or if there was an error in the billing process, you are eligible for a refund.
  • Services Not Provided as Promised: If the service or product purchased did not meet the specifications or promises outlined in our agreement or marketing materials, you are eligible for a refund.
  • Unsatisfactory Service: If you are dissatisfied with the service provided by Tomsawyer Technologies Pvt. Ltd., and believe that a refund is warranted, you may request one.

Requesting a Refund:

To request a refund, please contact our customer service team via email at or by calling our helpline at +918431171193. Please provide your name, email address, phone number, and a detailed description of the issue that you experienced. Our customer service team will review your request and determine whether a refund is warranted.

Processing of Refunds:

If your refund request is approved, we will process the refund within 30 business days.


  • Timeframe: Refund requests must be submitted within 30 days from the date of the original transaction. Requests made beyond this timeframe will not be eligible for a refund.
  • Partial Refunds: If you have used the service or product for an extended period, we may issue a partial refund based on the duration of use.
  • Non-Eligibility: Refunds may not be issued if the issue was not due to an error on the part of Tomsawyer Technologies Pvt. Ltd., or if the service or product functioned as intended.

Changes to the Refund Policy:

Tomsawyer Technologies Pvt. Ltd. reserves the right to update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
For further inquiries or assistance regarding refunds, please contact our customer service team.
This refund policy was last updated on February 14, 2024.